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Patient service representative

Company Name:
Bon Secours Health System, Inc.
PATIENT SERVICE REPRESENTATIVE
Location: ST. FRANCIS MEDICAL CENTER, MIDLOTHIAN, VA
Department: BON SECOURS FASTCARE
Schedule: Full Time
Shift: Variable
Hours: Sunday-Saturday 8am-8pm
Weekends: Yes
Job Details:
BSHSI
POSITION SUMMARY
Provides front-office support duties including, but not limited to, registering patients, obtaining referrals and pre-certifications, collecting co-pays, scheduling appointments, and answering phones. Communicates and models mission and values of Bon Secours Richmond Health System.
JOB REQUIREMENTS
1. High school education or GED equivalent.
2. Candidates must possess excellent communication skills as well as knowledge of medical practice operations.
3. Work requires interpersonal skills necessary to function as liaison between physicians, office staff and the patients
and their family members.
4. Must be able to handle a fast-paced environment in a confident, professional manner. Must be a self-motivator,
possessing a high level of judgment skills and initiative, along with ability to prioritize and coordinate several
tasks simultaneously, while retaining a confident, knowledgeable and helpful demeanor.
5. Ability to listen compassionately demonstrating effective problem-solving and critical-thinking techniques to
areas of concern to patients and employees without appearing judgmental is essential.
6. Basic computer skills are required.
J2WADM
HR Use Only: J2WADM
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Current Employees Click Here to Apply Online
External Application Confirm
Are you a current Bon Secours Health System employee?
Yes

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