Lead Sales Consultant - Operations

Company Name:
1. Responsible for freight and logistics activities within the store.
Provides feedback on the proficiency and areas of improvement
for the Logistics Specialists and Associates. Ensures Logistics
recognition program is consistently utilized.
2. Partners with SM to manage the assets of the store by monitoring
inventory levels and initiating action to correct inventory
problems. Ensures appropriate merchandise flow-through and
replenishment processes are in place.
3. In the absence of the management team, leads the store opening
processes, including the completion of all morning reports. As
part of the logistics team, follows all guidelines and freight
processes during designated times. This requires working the
opening shift. Acts as Sales Leader by demonstrating a high
degree of knowledge of the Office Depot Inc. sales principles.
4. Responsibilities as an External Key Carrier include, but are not
limited to: ensuring the safety and security of the building
and associates during the absence of the management team.
Performing opening or closing responsibilities. This includes
activation and deactivation of the store#s alarm system.
Responsibilities also include all cash handling, daily store
balancing and system process for opening and closing of the
5. Outside of Depot Time, ensures merchandise presentation guidelines
are met, including the completion of all EBW (Ends, Bulks and
Wings) and POG (Planogram) changes and updates. Ensures the
completion of RCC (Returns Consolidation Center)/buyback
transactions, daily recovery, and daily tasks.
6. Responsible for loss prevention compliance. Ensures adherence to
loss prevention policies and procedures. May Process daily cash
office transactions and assist with reconciling any overages or
shortages from the previous day.
7. Obtains and maintains Leader on Duty certification. Completes all
applicable management training related to key carrier role;
including (but not limited to) Anti-Harassment and Code of
Ethics. Adhere to OSHA and Worker#s Compensation guidelines.
8. Performs other duties as assigned.
Level of Formal Education: High School diploma or equivalent,
Bachelor#s degree preferred
Area of Study: Business, Marketing, Retail Management, or
other related field preferred
Years of Experience: Minimum 2 years experience in related field
Type of Experience: Minimum two years of experience in retail,
supervisory experience in a sales driven customer oriented environment.
Technical Competencies:
Skills and Ability: Previous knowledge of safety regulations
Experience with Logistics and Freight
Advanced selling skills
Must be able to effectively lead and coach others in a professional
Possess excellent verbal and written communication skills
Must be able to plan, prioritize and execute detailed instructions
in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work
independently, as well as with others
Must be adaptable to a changing environment and able to consistently
achieve goals despite stress and ambiguity
Must possess the ability to use technology applicable to role,
and to access information necessary to complete daily
Must possess ability to process information/merchandise through
POS register system
Information Systems: Knowledge of POS, and Work Force Management
Personal Attributes: Positive and Engaging, Action
Oriented, Integrity & Trust, Demonstrate passion for the brand,
products, services and solutions offered to our customers
Behavioral Competencies:Coaches, Trains / Motivates, Conflict
Management, Problem Solving, Collaboration / Team Spirit,
Accountable, Drives for Results, Business Acumen, Decision Quality,
Time Management
The Lead Consultant # Operations, is responsible for freight and
logistics activities within the store. This person will partner
with the Store Manager and Assistant Store Manager to provide
guidance to Logistics associates by facilitating some training;
providing positive and constructive feedback, and the appropriate
level of coaching required from a Lead. In partnership with the
management team, S/he will also maintain loss prevention compliance,
store visual and merchandising standards. The Lead Consultant -
Operations, will also play a Leader on Duty role and proactively
engage with customers to exceed their needs and work to generate
revenue by driving a sales culture. The Lead Consultant - Operations,
will also be a #Key Carrier#, and while functioning in this role,
will be considered the Leader on Duty.
Ops (Stores Field)

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